Restaurant Management Online Single Semester

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Have you always dreamed of running your own restaurant? Maybe you want to manage a restaurant for a famous chef. What goes on beyond the dining room in a restaurant can determine whether a restaurant is a wild success or a dismal failure. In Restaurant Management, you’ll learn the responsibilities of running a restaurant—from ordering supplies to hiring and firing employees. This course covers the different types of restaurants; managing kitchen and wait staff; food safety and hygiene; customer relations; marketing; using a point-of-sale system; scheduling employees; and dealing with difficult guests. Restaurant Management will prepare you for a steady career, whether you plan to buy a fast food franchise, operate a casual sit-down restaurant, or oversee a fine-dining establishment.

Restaurant Management: What You Need to Know

  • Identify different types of restaurants.
  • Recognize the importance of customer needs.
  • Manage and support staff.
  • Track expenses and profit.

How Restaurants Work

  • Identify the different roles in the front of house.
  • Recognize job responsibilities in the kitchen.
  • Understand how the point-of-sale system works.
  • Explore how the restaurant manager functions in this hierarchy.

Food and Workplace Safety

  • Understand essential safety regulations in the kitchen.
  • Recognize the importance of proper employee training.
  • Identify key food safety practices.
  • List common food-borne illnesses.

Understanding Recipes, Techniques, and Equipment

  • Understand how to read a recipe.
  • Recognize ingredient quantities and preparation instructions.
  • Explain some basic cooking techniques.
  • Explore the function of commercial cooking equipment.

Managing a Restaurant Staff

  • Make good hiring decisions.
  • Recognize the importance of teamwork.
  • Understand how to make a work schedule.
  • Manage employee problems and challenges.

Professional Communications and Ethics in Restaurant Management

  • Use active listening skills to hear and communicate effectively.
  • Discuss the importance of nonverbal communication.
  • Understand the ethical guidelines appropriate for a restaurant manager.
  • Recognize the importance of employee-friendly policies.

Marketing and Customer Service

  • Recognize the importance of customer service.
  • Identify key ways to improve customer service.
  • Discuss the types of customer feedback.
  • Understand the components of a marketing plan.

Building a Restaurant Management Career

  • Fill out a job application.
  • Write a résumé and cover letter.
  • Prepare a portfolio.
  • Make a self-care plan to handle stress and balance work and life obligations.

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